About Us

Your trusted IT partner

We're a team of dedicated IT professionals on a mission to make enterprise-grade technology accessible, secure, and stress-free for growing businesses.

Our Story & Mission

Built on a simple idea: IT should empower, not frustrate

Senti MCS was founded in 2015 by a group of IT engineers who were tired of seeing businesses overcharged and underserved by faceless IT providers. We believed technology should be a growth engine, not a source of stress.

Today, we support over 200 organisations across the UK with managed IT, cybersecurity, and cloud solutions, all delivered by a team that genuinely cares about your success. We hold ourselves to the highest standards of security, compliance, and service.

Our mission: secure, reliable IT that just works.

200+
Organisations supported
99.9%
Uptime SLA
15min
Avg response time
10yr
Years in business
Our Values

What drives us every day

People First

We treat every client like our only client. Real humans, real conversations, no jargon.

Security Always

Every solution we deliver is built on a foundation of security best practice and compliance.

Proactive, Not Reactive

We stop problems before they start with 24/7 monitoring and preventative maintenance.

True Partnership

We're an extension of your team, invested in your long-term success, not just a ticket queue.

Why Choose Senti MCS?

Enterprise-grade IT, startup-grade care

  • ISO 27001 certified information security management
  • Cyber Essentials Plus accredited
  • Microsoft Gold, Sophos, and Cisco certified partners
  • 99.9% guaranteed uptime SLA on all managed services
  • UK-based support team, never outsourced
  • Transparent, fixed-fee pricing with no hidden costs

Certified & Compliant

We hold the certifications that matter most to your business, your regulators, and your peace of mind.

ISO 27001
Information Security Management
Cyber Essentials Plus
UK Government-backed security standard
Microsoft Gold Partner
Cloud & Infrastructure expertise
Sophos Certified Partner
Advanced endpoint protection
Cisco Certified
Network infrastructure excellence
GDPR Compliant
Data protection by design
Leadership & Team

Meet the people behind your IT

Experienced, certified, and genuinely passionate about helping your business thrive.

JM

James Mitchell

Founder & Managing Director

SC

Sarah Chen

Head of Cybersecurity

DO

David Okoye

Cloud Infrastructure Lead

PS

Priya Sharma

Client Success Director

Let's build your IT future together

Discover why 200+ UK businesses trust Senti MCS with their technology.

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